Privacy Policy
Effective Date: July 19, 2025
Business Name: Second Chance Wood
Website: www.secondchancewood.uk
At Second Chance Wood, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website and services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
When you place an order, request a quote, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.
Usage Data:
We may collect information about how you use our website, such as IP address, browser type, pages visited, time spent on pages, and referring URLs.
Cookies & Tracking Technologies:
We use cookies and similar tools to improve website functionality, enhance user experience, and analyse traffic.
2. How We Use Your Information
We may use your information to:
Process and fulfil orders
Respond to inquiries and provide customer support
Improve our website and services
Send updates, promotions, or newsletters (you can opt out at any time)
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share it with trusted third parties who help us operate our business, such as:
Payment processors (e.g., PayPal, Banking Transfer)
Shipping and delivery partners
Marketing and analytics tools (e.g., Google Analytics, email platforms)
Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and lawfully.
4. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict certain data uses
Withdraw consent (e.g., unsubscribe from emails)
File a complaint with a data protection authority
To exercise these rights, please contact us at secondchancewoodgb@outlook.com
6. Retention of Data
We retain your personal data only as long as necessary for business, legal, or tax purposes, and then securely delete it.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
[Second Chance Wood]
Email: secondchancewoodgb@outlook.com
Website: www.secondchancewood.uk